Usps Says Delivered But No Package (What To Do + More)

  • If you are impatiently waiting to receive your online order, you might feel that you have only one eye on the box and one eye in tracking. Then, all of a sudden, you see the tracking information update to “Delivered.” But there’s no package outside!
  • Although you may think you’re crazy, it isn’t. USPS’ tracking system works well, although it is not perfect all the time. Continue reading my article if your package is missing.
  • USPS Says Delivered But No Package (What To Do + More)

    Why Does USPS Say Delivered But There’s No Package?

    It could happen that a USPS scan is not correct or that the post carrier misplaced the parcel in difficult-to-see locations or sent it accidentally to a neighbor. If none of these circumstances are the reason for your missing package contact your local postal office to locate it.

  • This article will explain why USPS did not deliver your package. It also explains what to do if it hasn’t been delivered.
  • Why is my package not available but says it has been delivered?

  • If you see a tracking number that says “Delivered”, but nothing is visible, it could mean the USPS has marked your package prematurely as “Delivered”.
  • Thus, your package will likely arrive the next day. Be patient and be on the lookout for it.

    Your package may be missing if it has been delivered by an alternate mail carrier and doesn’t know your delivery location.

    You can confirm this by looking around the mailbox, in the trees, under the stairs and anywhere else a package may be found.

    It may also be worthwhile to ask your neighbours if you received any mail with your name in it. Because of unfamiliar routes, mail carriers may misinterpret apartment and building numbers.

    USPS Says Delivered But No Package (What To Do + More)

    How do I handle a package that isn’t here but says it has been delivered?

    The USPS uses GPS to deliver packages, as mentioned above. A package may be prematurely marked “Delivered”, which can result in it being returned to sender.

    In the majority of cases, your package will arrive within one business day.

    However, if you’ve waited more than a day, checked around your property, asked your neighbors and you still don’t have your package, it’s time to contact your local USPS post office.

    You’ll want to speak to the head postmaster or the manager on duty, as they should be able to contact the mail carrier on your route to find out what’s going on.

    If the USPS cannot help you and your package doesn’t arrive after seven days, please contact USPS Customer Care at 1-800-275-8777 to make a Missing Mail Claim. Online, at your local postal office or calling USPS Customer Care 1-800-275-8777 are all ways to file a Missing Mail claim.

    Postal workers are required to search every stage your package has gone through from drop-off to delivery when a Missing Mail claim is filed.

    Most cases of missing mail involve packages that were scanned but never placed onto a vehicle to deliver or were forgotten.

    Therefore, starting a Missing Mail request resolves these issues and gets the package where it needs to be.

    Does USPS Mark Packages As Delivered Before Delivering?

    Most cases, USPS does not mark packages as delivered until they are delivered.

  • Yet, the post office audits discovered a number of scan errors which caused undelivered packages in order to be labeled “Delivered.”
  • A package that is not scanned into USPS will cause an error. Employees who scan packages using the “Delivered” setting, rather than “Accepted,” setting can make a package appear as delivered, even if the package was simply placed in the mail.

    A scan error is another type that occurs when the mail carrier scans an item as “Delivered” and places it at a different location than its designated delivery address (e.g. House, apartment or business.

    If a carrier scans a package as “Delivered” at a location other than the delivery point–before delivery is even attempted–a customer would see the package status as “Delivered” or “Delivery Attempted” even if no action was taken.

    Scans are often more frequent than we think.

    For example, one USPS audit revealed that 191 out of 1,100 packages had been scanned as delivered but were still in the delivery unit waiting to be dropped off.

    USPS Says Delivered But No Package (What To Do + More)

    What is the USPS’s reason for showing my package as delivered if I have just shipped it?

    There may be a few reasons that a USPS tracking ID might display a “Delivered” status. This could even happen if you created the label and shipped the package.

    The reason this message might be appearing is that USPS uses a recycled tracking number.

    You can check the tracking numbers to verify that the number has been recycled. If your tracking number was recycled, you’ll usually find a destination address and delivery time that don’t correspond with the origin of your package.

  • Also, the recycled tracking number might include a note that states that the label “Archived”.
  • A high volume shipping through USPS results in recycled tracking numbers. USPS receives more than 20,000,000 packages each day. It isn’t uncommon for USPS staff to reuse some tracking numbers.

    If you feel you might be dealing with a “recycled” tracking number, you will need to wait.

    The tracking information for the parcel will change once the postal service scans it.

    An additional reason that your “Delivered” label shows up on the just-shipped shipment is that USPS has scanned your package wrongly.

    When the USPS scanner has been set to “Delivered”, rather than “Accepted”, the tracking information will indicate that your package is delivered.

    Unfortunately, this means the tracking number won’t update with subsequent scans of the label.

    However, a USPS customer service representative should be able to provide you with updates by checking their internal tracking database.

    Contact USPS customer care at 1-800-877-8333 or go to your local Post Office for more detailed information.

    If you want to know more, you can also see our posts on how fast is USPS ground shipping, if you can reroute a USPS package, and if USPS reused tracking numbers.

  • Conclusion
  • It is possible for a USPS mail package to be marked delivered yet be returned as missing. It is possible for a package to be mistakenly marked “delivered” and it will still not arrive.

    It’s also possible the package was placed in an unusual location or delivered to a neighbor. If any of the above do not apply, you can check with your local Post Office and possibly file Missing Mail claims.

    .Usps Says Delivered But No Package (What To Do + More)

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