Costco Mattress Return Policy In 2022 (Simply Explained!)
Costco sells a surprisingly and inexpensive large range of furniture products from couches, tables, and mattresses.
Costco will accept returns of mattresses, memory foam, and air mattresses with or without a receipt as of 2022. Costco provides a 100% satisfaction guarantee and customers have the right to return or exchange their mattress if they’re not satisfied with it.
Costco’s Mattress Return Policy.
Costco is known for having one of largest return policies in big-box retail, which includes mattresses.
Bring the mattress along with your Costco membership card to the Costco warehouse.
If you need help with your mattress return, including issues with vehicle size constraints, you can call your local warehouse for assistance and they can schedule removal assistance.
Do you have the right to return an opened mattress to Costco
Unpackaged mattress returns are not permitted by many businesses, such as Walmart or IKEA. However, Costco will accept any open mattress.
Costco welcomes customers to test out mattresses and determine if they work for them.
Is it possible to return your mattress to Costco for upto 30 days?
Costco has a different policy than other stores, which does not have the same 9-month limit for mattress returns.
Costco’s guarantee covers mattresses. It doesn’t have any time limitations on the amount of time you may return an item after it has been purchased.
But if the mattress was clearly worn and purchased some time back, it might be a cause for concern.
It may not be possible for the store manager or the owner to accept a mattress return.
If you’ve purchased memory foam mattresses or other shape-conforming mattresses, it may take you longer to notice that they aren’t right for you.
In this case, Costco’s open return policy is especially useful as many customers have been able to complete a return months after purchase, with no issues.
Can you get a full refund on your return of your mattress?
Absolutely! Costco’s returns department will process your refund as quickly as possible.
You can return the mattress in store within a few days. The refund will then be issued to your original card.
Alternately, the refund may be paid in cash.
Some items require extra processing time if you return your mattress online.
The Costco driver will take the mattress home to pick it up and return it to you at the depot.
But in general, refunds should appear on your purchasing card within 30 days of the request.
Can You Return A Mattress To Costco Online?
Costco offers an easy way to return your mattress. You can request an online return or replacement if you are not satisfied with the Costco mattress that you purchased.
Simply log in to Costco.com. Select the Orders & Returns portal. Next, follow the prompts. Schedule a pickup near your house.
Costco will email you additional instructions if your item is particularly large or complex. You will receive a refund, which includes all shipping and handling charges. Returning items will not cost extra.
Are you able to return your mattress without receipt to Costco?
Yes, you can return any products to Costco without the original receipt, including mattresses. Bring your membership card, because the Returns Desk will require it to verify your purchase history to process your refund.
You also don’t need the original packaging to return your mattress to Costco, although all parts and included accessories do need to be present.
Is it possible for someone else to return your mattress to Costco?
No, other people cannot return mattresses for you, unless they are listed as household members on your membership.
Just like other Costco returns: The original buyer of the mattress has to be the one who returns it.
The mattress purchased as a gift by a member of the cardholder is exempt from returns.
If that is the case, the receiver can return the mattress as a gift but will need to have the purchaser’s card number.
The refund will then be issued in the form of Costco cash cards.
To learn more, you can see our other guides on things to know before buying a Costco mattress, the Costco furniture warranty, and if Costco delivers mattresses.
Costco allows you to return any mattress, online or in-store. It all depends on the way that it was purchased. You can easily return mattresses to Costco.
You don’t even need the receipt–just take your Costco membership card when you bring back the mattress, and the returns desk will sort out your refund.
.Costco Mattress Return Policy In 2022 (Simply Explained!)