Home Depot Plant Return Policy In 2022 (Your Full Guide)
You will find the Garden Centre in every Home Depot location. It sells a wide range of gardening essentials including soil, fertilizers, flowers, shrubberies, and even succulents.
Home Depot permits customers to return their plants within 90 days. They will accept perennials, shrubs, tropical plants, trees, and flowers. Home Depot will accept the return of any dead plants provided the customer can provide proof of purchase.
What time do you need to return plants from Home Depot?
Home Depot’s standard returns policy stipulates that all regular plants can be returned within a period of 90 days from the date of delivery.
Regular plants can include flowers such as Dipladenias, Hydrangeas and Roses, Lavender and Hibiscus, succulents and house plants.
For perennials and trees as well, the tropical plants, tree, and shrubs can be returned for up to one year. (See more about plant guarantees below).
You will get a longer return period of 366 days for plants bought using the Home Depot Consumer Credit Card.
Can You Return Plants To Home Depot Without A Receipt?
Home Depot will track your purchases with a debit or credit card purchased within 30 to 90 days depending on which store policy.
A refund verification system is used by the retailer. You will need to show valid ID, such as a passport and state ID.
Be aware that returns not accompanied by receipts may result in your request being denied.
The receipts from plants that were purchased using one of the Home Depot credit cards, as mentioned above, are retained for 365-days.
You may be eligible for a complete refund on the original card you used. Cash refunds can also be given as gift cards or store credit.
Alternativly, an associate could offer store credit at a plant’s lowest sales price if purchase cannot be verified.
Are Dead Plants Returned to Home Depot?
Home Depot will accept your return for dead plants only if you are able to show proof of purchase.
You may also be eligible to exchange your dead plant directly for a fresh one or get a complete refund.
Customers that purchased plants online will have 3-days from the date of arrival to report damaged or dead goods by contacting Home Depot’s customer service line.
This policy protects houseplants, garlands, tree plants, ornamental trees and holiday trees.
Does Home Depot Offer A Plant Guarantee?
Home Depot offers a Grow a Garden Guarantee for Bonnie plants that are made with Miracle-Gro Soil. Bonnie plants include:
Home Depot does guarantee that your Bonnie plants will produce, but you can get a full refund for any failure to grow during March-October.
This refund covers the original price for both the Miracle Gro soil and plant.
You should bring your receipt showing the Bonnie Plant or Miracle-Gro so that they can be returned.
Also, refunds will not be given if the order was placed within the last twelve months.
Is it possible to return Christmas trees to Home Depot?
Home Depot allows you to return artificial or real Christmas trees in the normal 90 day window.
You may not have to return the Holiday Decor Protection Plan.
The warranty covers repairs, electrical and mechanical failures, and power surge protection, and claims can be filed online at any time.
Customers that have had two or more service repairs for the same problem may be eligible for a replacement or full reimbursement worth the price originally paid.
What are the Exceptions to Home Depot’s Plant Return Policy?
Home Depot has a policy regarding the return of cut flowers. They are also non-refundable.
You can contact Customer Support to request a replacement if the online flowers are damaged or dead.
Please note that there will not be any additional charges for replacing the flowers sent to your home.
What are the steps to return plants purchased online?
Orders placed online can be returned to any Home Depot location as they would for store-bought plants.
Returns are processed at the customer service desk or a checkout lane managed by an associate.
Just hand your receipt, or your online invoice, to the cashier. If you’re exchanging the plant for something more expensive, make sure to include a backup payment.
You should also make sure you still have your original debit or credit cards in order to get a refund.
Now that you know about Home Depot’s plant return policy, you may also read our related guide posts on whether or not Home Depot deliver plants, if Home Depot repairs lawn mowers, and if Home Depot sells Husqvarna mowers.
For 90 days from the date of purchase, plants, such as succulents, houseplants, or flowers can be returned. You can return trees, shrubs and perennials within one year.
Home Depot offers protection guarantees on Bonnie plants with Miracle-Gro soil and Christmas trees. Customers cannot return floral arrangements and cut flowers.
How does Home Depot return plants?
If you order any kind of live plant online (this includes everything from houseplants to trees to even holiday decor like wreaths and garland) and it shows up on your doorstep damaged or dead, just return it within three days of delivery, and they’ll replace it at no extra charge.Jul 19, 2017
Home Depot Is Changing its Return Policy
Home Depot will accept returns with no receipt provided that the purchase date is after 2022. Credit/debit card payments can be traced for up to 30 days. Customers must also bring valid IDs for verification.
Home Depot Has A Restrictive Return Policy
Home Depot has strict guidelines regarding non-returnable items. Before purchasing any item, it is a good idea to make a record of the return policy. You cannot return items that are marked with “nonreturnable” in their product descriptions once you have purchased them.
What Is The Return Limit At Home Depot?
Within 90 days
.Home Depot Plant Return Policy In 2022 (Your Full Guide)