Best Buy Tv Return Policy In 2022 ( After 15 Days, No Receipt + More)
Best Buy is one of America’s top electronics retailers and sells TVs from top brands like Samsung, Sony and LG.
Best Buy will accept returns on TVs within 15-days of purchase of Standard and Elite models, respectively, as well as Elite Plus members, which can be returned up to 45 days after the date of purchase. This policy was in effect until 2022. Opened TVs may be returned free of charge. You will be required to provide proof of purchase in order to receive your full refund.
Is Best Buy allowed to return TVs?
Best Buy allows customers to return TVs to its stores as long as the return is made within the stipulated period depending on their membership.
If you are returning any Samsung, LG or Sony TVs, please make sure it is in new condition.
A variety of documents can be brought, including packing slips, receipts, credit cards, and a photo ID to prove purchase.
Note that you may be charged a deduction fee for the lost item when you return a TV with missing accessories or packaging.
Do you have any limitations on the size of televisions that I may return to Best Buy?
Best Buy customers can return any television purchased from their store, no matter what type of TV it is.
Samsung Smart Tizen 7 Series 43″ 50″ 55″ 65″ 70″ LED 4K UHD.
LG Smart WebOS50″ Class UN7000 LED Series 4K UHD.
Insignia TV 39″,42″ 50″, 55″ Class FF20 Series LED HD Smart Fireplace.
Toshiba Smart Fire 43″ 55″ Class LED 4K UHD Smart FireTV.
How can I return an old TV that is damaged to Best Buy
Best Buy lets customers return televisions damaged by shipping within their return window. It also offers a replacement.
To protect TVs from getting damaged during delivery, Best Buy offers its own delivery team along with the option to return the TV and get it replaced if it still gets damaged.
However, note that Best Buy may deny your return for a damaged TV if it is transported home without the assistance of a qualified Best Buy team.
What if I want to return a defective TV?
You can return a defective TV to Best Buy without the box, but the defect must have occurred during shipping or at the Best Buy store for the store to accept your return.
Best Buy will accept your return only if you were responsible for transporting the TV from Best Buy to your house.
Best Buy will also charge you a deduction fee if your television is returned with no box.
Is Best Buy willing to accept returns of damaged TVs via mail?
Best Buy accepts damaged TV returns by mail, and you can initiate a return for a damaged TV by calling 1-888-BEST BUY (1-888-237-8289) for special instructions.
You must return all items within the given time period. This is dependent on how you are enrolled at Best Buy.
Best Buy will reimburse all shipping fees for TVs that are returned via postal mail.
Can I Return A TV To Best Buy Without The Receipt?
Best Buy allows customers to return a TV with no receipt, however, you must provide an alternative proof of purchase such as a credit card for Best Buy to track your purchase.
Best Buy will ask you for a valid photo ID in order to verify the transaction.
Keep in mind that Best Buy reserves the right to reject the return if it is unable to track your purchase through any means.
Does Best Buy Accept Returns Of Open Box TVs?
An open-box TV can be returned at Best Buy as long it’s in new condition.
You must show proof of purchase.
Best Buy will charge you a deductable fee for all missing accessories or packaging.
What if I want to return a TV that was picked up at a UPS Access point?
An UPS Access Point will allow you to return your TV for Best Buy.
Best Buy cannot return any Best Buy purchased products (e.g., TVs bought at stations other than Best Buy).
Does Best Buy Accept TV Returns For An Exchange?
Best Buy will allow customers to return their TVs and have them exchanged with other brands as long as they are 60 inches in size or larger, as per the Best Buy TV Promise.
You will also not have to pay any additional delivery charges for the TV you just exchanged unless your area has an additional fee.
What Does the Best Buy TV Promise Mean for Mounting Services?
Best Buy TV Promise includes mounting services for the new TV you exchange if you paid Best Buy for mounting services.
The TV can be unmounted and returned to Best Buy. You also have the option of paying for Best Buy TV mounting services.
Best Buy charges you for any mounting services that you have not paid for with the first TV.
Before doing anything, you should talk to a Best Buy representative on 1-888-237-8289 regarding the mounting services you want to make the most of Best Buy’s TV Promise.
Do You Charge a Restocking Fee to Best Buy an Opened TV?
A TV that is returned to Best Buy unopened or new has no restocking charge. Best Buy offers customers the option to return any opened television provided they follow the guidelines.
Also ensure you include all packaging and accessories purchased with the LG, Hisense Sony Samsung or other TV brands when returning the item.
What if Best Buy refuses to return a television after 15 days?
You may return a Hisense, LG, Samsung, or any other TV model after 15 days if you are a Best Buy Elite or Elite Plus member.
Elite Plus Members have 45-days to return any purchase to Best Buy. Elite Plus members have thirty days.
If your Best Buy membership is standard, you cannot return the TV within 15 days. However, it’s possible to upgrade your membership for a longer return window.
Do I have the right to return Gifted TVs?
Best Buy allows customers to return gifted TVs to its store and gives them store credit for the purchase price of the TV.
For TV gifts returned via mail, Best Buy will credit the TV buyer and a notification will be sent to them through email.
It is important to note that television gift returns made without receipt will be taken into consideration and possibly denied.
To learn more about shopping at Best Buy, you can see our related posts on the Best Buy open box return policy, the Best Buy laptop return policy, and if Best Buy charges a restocking fee.
Best Buy Standard members can return TVs at-store in 15 days from delivery. Elite or Elite Plus members have 45 and 30 days to do so, respectively.
Opened and unboxed TVs can be returned if there is proof of purchase. All accessories must also be included. As long as the receipt is still available and the return window has closed, the buyer can receive a complete refund.
Are you able to return the TV to Best Buy in 15 days?
Returns and exchanges are possible within 15-days. We will accept your returned or exchanged item with the original packaging, along with your proof of purchase.
Are there any ways to return the TV without receipts?
An insider at Best Buy recently contacted us to tell us how it was possible to send items back to Best Buy, without having to provide a receipt. It is possible. It is possible to return an unopened item with the SKU number in the current collection for store credit.
Can you Return a Tv to Best Buy for More Than 30 Days?
All TVs must be returned within 15 calendar days. Assuming there is no damage to the TV and you have all the packing material you can return your tv at Best Buy for 15 days like most items.
Do I have to Return a Tv To Best Buy Within 30 Days?
Best Buy offers exchanges or returns on most of its products within 30 calendar days. All items must remain in the original packaging.
.Best Buy Tv Return Policy In 2022 ( After 15 Days, No Receipt + More)