Amazon Empty Package In 2022 (What To Do, Refunds + More)
Amazon operates a huge fulfillment center that handles many parcels per day. Amazon frequently has to deal with packaging issues because of how many packages they send.
If an item is lost or damaged in transit, customers should contact the seller. The customer can complain to Amazon customer support if they are unable or unwilling to help. After filing a complaint, Amazon will provide the customer with a refund or replacement.
Amazon sent me an empty box.
Amazon may have sent an empty parcel to a customer for several reasons.
One main reason is that, due to the large amount of orders Amazon has to fulfill on a daily basis, a box could be prepped for shipping but be missed during the packaging process.
An additional reason that Amazon may send an empty package is because the receiver might be being scammed.
If the recipient is concerned about the box being a scam, they are recommended to report it to both Amazon and the Federal Trade Commission.
What can I do when I get an unopened Amazon package?
A customer may be able to correct the problem if they have received an Amazon package that is empty.
Customers are advised to first check their Amazon accounts to confirm that the parcel they have received is one they ordered or was accidentally delivered to them.
Customers are advised to notify Amazon immediately if the parcel delivered to their home was not the one they ordered.
It is recommended that customers check their tracking status to confirm the delivery of an item they’ve been waiting to receive.
They must confirm that the item belongs to the intended recipient and contact Amazon immediately to report the error.
If customers receive an empty package, they are recommended to first contact the direct seller of the item, as this may be an issue on their end.
However, if the customer doesn’t hear from the seller or the fulfillment centers, the customer should contact Amazon and submit a delivery complaint.
Customer can make a complaint either by phone to Amazon.com or via instant messaging on Amazon.com.
Amazon may refund customers if the empty box was supposed to contain an order they had previously placed.
Otherwise, if the box was sent by mistake, customers can report the incident and dispose of the box.
Amazon has replacements available for empty packs
Amazon will issue a complete refund if customers receive an unopened box after they have purchased an item on Amazon.
Customers might also be able to ask for a return of an item that was not received.
Amazon will not replace orders placed through third-party sellers. This is because their fulfillment centers do not have the responsibility of shipping and packaging such items.
Therefore, if customers prefer a replacement, they can contact the third-party seller directly and request a replacement.
Customers may also file an A-to Z Guarantee against the seller if they are not satisfied with the response.
Does Amazon Scam Empty Amazon Gifts?
Amazon fulfillment centers are often responsible for sending out empty Amazon packages, however there are some fraudsters who ship the boxes to their recipients.
Amazon sellers often use empty boxes to scam customers by listing fraudulent content, then taking the proceeds and sending an empty container instead.
Amazon sellers should therefore be carefully chosen by customers.
It’s a good idea to ask the seller for photos of any item you’re interested in buying if they don’t know if the seller is real.
A seller refusing to show evidence for their product is a sign that they are committing fraud and should be avoided.
Amazon customer support and the Federal Trade Commission can be contacted to report empty packaging scams.
Read our blog posts to find out more.
Due to an error at Amazon’s fulfillment center, customers may get an Amazon package that is empty.
Customers could also be victims of an Amazon scammer who claims to have goods in their possession but instead sold empty boxes.
To report an empty parcel, customers can reach Amazon customer service to request a return.
Customers can also report the scam to Amazon or the Federal Trade Commission if they believe the package is a fraud.
.Amazon Empty Package In 2022 (What To Do, Refunds + More)