Dollar General Return Policy 2022 [All You Need To Know]

Dollar General’s vast selection of merchandise is affordable and shoppers will have plenty to choose from.

Customers may have questions about how to return products if they aren’t happy. You can trust me that this information is accurate.

Dollar General Return Policy 2022

Dollar General offers a 30-day return policy. You can either return items you purchased online or in-store. To return an item in store at Dollar General you must have the original receipt. Customers can choose to get their item back or redeem the gift certificate amount for a refund.

Do you want to learn more about returns to Dollar General

Here’s more info about Dollar General, the return policies of different stores and how to obtain a refund without needing a receipt.

How do I return an item to Dollar General

For items bought in Dollar General shops and online, there are different returns policies.

So, customers wanting to return items they purchased in person must take them back into a Dollar General store. A staff member will issue a refund.

Customers will need to first contact Customer Services if they wish to return items purchased from Dollar General’s website.

You will be provided with instructions for return and you will also receive your unique Returns Authorization number. You will then need to follow these steps:

Package the item in its original packaging, if possible, or some other secure packaging if not.

Include their order number, billing name, and address with the item.

Ship the item to the address provided by the Customer Service team.

More information is available on the Dollar General site’s online returns page. Remember that you cannot get refunds in-store on orders made online.

What is the maximum time you can take to return an item to Dollar General?

Dollar General claims that you have 30 days to exchange any items purchased online by customers, providing they are in good physical condition.

But, while the returns window for online purchases is clear, there is conflicting information on how long shoppers have to return items they bought from a Dollar General store!

There have been instances where customers were able return items within 90 days.

Do You Have to Return an Item From Dollar General To Dollar General?

If you want to get a full refund for a return at Dollar General, you will need your receipt. Dollar General employees may not refund your payment to the original method of payment if this isn’t possible.

Although you may lose your receipt, products can be returned to Dollar General.

If this is the case, you will either receive the refund amount on a Dollar General gift card, or be given the opportunity to exchange the item for another product of the same or lesser value.

Is it possible to return used items up to Dollar general?

DollarGeneral.com lets you return products that have been purchased in store or online.

They must, preferably, still be in their original packaging.

Returning a defective or damaged item may result in a refusal to refund.

While it’s more likely for you to receive a full refund in-store on your used merchandise, the final decision is up to you and the employees you meet.

How To Return Damaged Or Defected Items To Dollar General?

You should contact Customer Services within 30 day of receipt if you receive an item purchased from Dollar General that has been damaged or missing.

They can issue a refund and may be able to cover your return shipping charges. Get in touch on 877-463-1553.

You will have to provide the customer with both the product’s item number and order number.

Do you have the ability to send gifts back to Dollar General

You can return gift cards to Dollar General even though you didn’t purchase them! An alternative to a full refund will be store credit. This applies only to the original purchase.

Is there any item that cannot be returned to Dollar General?

Some items can only be returned in store or online, but there are exceptions. You cannot return alcohol to the same place that it was purchased, and it must be unopened.

Dollar General also won’t allow returns on tobacco products or cigarettes, regardless of whether they were opened. You also cannot get a return on gift cards, prepaid cards, and gift wrapping services.

Most other items will be accepted for returns, as long as they are in good condition and returned with all original paperwork, parts, and accessories.

You can read more about Dollar General’s Shoplifting Policy, whether Dollar General offers alcohol or gift cards.

Conclusion

Dollar General allows you to return almost all of your items, online or in-store. However, certain conditions must be met. No matter how used they are, the items should still be in great condition. If possible, you can also return them in their original packaging.

If you return an item in store, the full amount will be refunded provided you keep your receipt. Without a receipt, you will instead receive the refund amount on a gift card. Online returns are subject to shipping costs.

Dollar General has a page called “Returns”. This will provide more information about the process of returning products. Call your local shop to inquire about their returns policy.

Is it possible to send items back for as long as Dollar General takes?

Within 30 days

Can You Return Dollar General Items To Any Store?

The item can be returned only to the shop where it was purchased if you have made the purchase at a physical store. Dollar General has a return policy that states the online shops cannot accept items bought from the site.

.Dollar General Return Policy 2022 [All You Need To Know]