What Does Amazon Do With Returns In 2022? (Full Guide)

Amazon.com, Inc.
Formerly Cadabra, Inc. (1994–1995)



Founded July 5, 1994

; 27 years ago




Bellevue, Washington

, U.S.
Jeff Bezos


Area served
Key people
Revenue Increase


469.822 billion (2021)



US$24.879 billion (2021)


US$33.364 billion (2021)


Total assets

US$420.549 billion (2021)


Total equity

US$138.245 billion (2021)


Owner Jeff Bezos (14.0% voting power, 10.6% economic interest)


Number of employees
1,608,000 (Dec. 2021)


U.S.: 950,000 (Jun. 2021)




Footnotes / references



Amazon is the leading e-commerce site, offering millions of household products for customers all over the world.

  • Amazon sells thousands of products per week and there are many products that have been returned. So what does Amazon do with returns? This is what I came up with after doing some research.
  • What Does Amazon Do With Returns In 2022? (Full Guide)

    Amazon to Take Charge of Returns for 2021

    Amazon process returns and either sells to the e-commerce liquidation retailer or Amazon Warehouse, but not all. Some returns might be returned to Amazon. However, most are placed on pallets and shipped in bulk to Liquidation.com and Direct Liquidation.

    If you are interested in learning more about what Amazon does with returned products, then keep reading to discover all the details.

    How Does The Amazon Return Process Work?

    Amazon’s global return policy allows for returns up to 30 days from the date of receipt.

    Amazon, as well as most third-party sellers, offers this generous return policy. However some products may have different returns policies.

    Amazon states it can take up to 25 days for the returned item to be received at the fulfillment center. Once the item is returned, a refund will be issued within two business days.

    After the return item has been received by the fulfillment center, and the refund processed, Amazon employees may place the item in the Amazon Warehouse. This is where gently used items are sold.

    You can liquidate it with the many other return products.

    What Does Amazon Do With Returns In 2022? (Full Guide)

    Are Amazon Products Returned to Amazon?

    Amazon will process returned products and distribute them to the warehouses.

    Amazon Warehouse might accept gently used items (e.g., those the customer changed their mind about or the incorrect item).

    Other products from the return are put on pallets in the storage rooms, and are then sold in bulk at liquidation companies.

    Amazon stock can be purchased cheaply by liquidators. Then, they take those pallets and then sell them to other liquidators.

    Liquidation.com is an example of a B2B liquidity marketplace. It resells merchandise not only from Amazon but also other mass merchandise stores like Target, Home Depot, Lowes, etc.

    What Kind Of Items Are Returned on Amazon?

    Amazon allows you to return a lot of your purchases, provided that the seller follows all the requirements and policies.

    Amazon offers a wide range of products for household use, including clothing, animal supplies and accessories, as well as home improvements tools and computer accessories.

    These products can be resold on Amazon Warehouse easily or sold to liquidation businesses.

    Certain items such as downloadable software or grocery items cannot be returned. It should be clear on the product listing that it is eligible for return and also in your order confirmation.

    Small businesses account for over 50% of units sold online on Amazon, and the e-commerce giant and its retailers benefit from a liquidation plan for returned products.

    Often, it’s not worth the time, labor, and costs to ensure a returned product is suitable to be placed directly back on Amazon.

    Amazon decides to liquidate items returned through mass-liquidation warehouses.

    This is how you can see it: If Amazon was to spend the effort to process each return item one-by-one, inspect it for quality, package it properly, and list it on Amazon, this would eat up precious resources.

    Everybody wins when they process returns promptly and sell the items returned on Amazon Warehouse (or to a third party liquidation site).

    Amazon and the millions of its sellers can keep more money, resources and less tied down in individual returns.

    It is possible for customers to rest assured that the returned merchandise will get another chance. But, this cannot guarantee that every product will be resold.

    What Does Amazon Do With Returns In 2022? (Full Guide)

    Amazon Warehouse Returns a Great Deal

    Amazon boasts over 100 fulfillment centers across the U.S. and a large warehouse to sell gently used items, even those returned by customers.

    Amazon Warehouse has many of these items. You can view open-box and discounted items in this section.

    Amazon Warehouse checks the condition of every item before selling it. Customers can expect the same high quality and service that they receive with regular Amazon purchases.

    Once the returned goods have been processed and designated for sale on Amazon Warehouse, or via liquidation stock sales, Amazon staff will take them to their warehouse and provide detailed descriptions.

    Amazon Warehouse provides a description of every product that has been previously returned or used, including the following: like new, very, good, acceptable.

    Products with a similar label, if you are looking to recycle items that someone has already returned or used very little, would be the best.

    Amazon Warehouse merchandise in perfect condition, including minimal signs of wear or tear.

    Returns with minor cosmetic defects are often listed as very good. This gives shoppers an idea of the product they’re buying.

    Learn more about Amazon’s sponsored content, Amazon Woot and Amazon Basics.

  • Conclusion
  • If you send something back to Amazon in perfect condition, or if it is highly sought after by consumers, then it will probably not be sold directly to them. Most returned products end up in Amazon Warehouse or at liquidation sites.

    Amazon’s enormous presence, millions of transactions and cost effectiveness make it economical for them to sell off returned items to free up space in their warehouse. You can expect to have your returned item liquidated so that it is resold for a reasonable price.

    .What Does Amazon Do With Returns In 2022? (Full Guide)

    See also  How Many Orders Does Amazon Get Every Second, Minute & Hour?

    Add comment